At mb8rock, your privacy is more than a legal obligation — it is our genuine commitment to every player. This document clearly explains how we collect, use, store, and protect your personal information while you use the mb8rock platform.
Our approach to data privacy is built on six core pillars that ensure your personal information remains safe and under your control at all times.
All personal data and financial transactions at mb8rock are protected with 256-bit SSL encryption — the same technology used by leading banking institutions in Malaysia. Your data cannot be read by any unauthorised party.
The KYC documents you submit — including copies of your MyKad and proof of address — are stored in a separate encrypted system with strict access controls. Only specifically authorised personnel may access this data, and every access is recorded in an audit log.
Player personal data is stored in a database fully isolated from the gaming system and daily operations. This separation ensures that in the event of any technical incident, your data remains protected and unaffected.
Mb8rock has never sold, rented, or traded your personal information to any third party for marketing or commercial purposes, and never will. Your data belongs to you — we are simply its custodian.
All data management practices at mb8rock comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We conduct regular internal audits to ensure ongoing compliance with applicable legal requirements.
In the event of any data security breach affecting your information, mb8rock will notify you within 72 hours via email or in-platform notification, in line with international data protection best practices.
To deliver a secure, seamless, and personalised experience, mb8rock collects various categories of information depending on how you interact with our platform.
When you register an account, complete the KYC process, contact customer support, or use any platform feature, you may submit the following information:
Each time you browse the mb8rock platform, our system automatically records certain technical information for security and service improvement purposes:
| Data Type | Example | Primary Purpose |
|---|---|---|
| Device data | Device type, operating system, and screen resolution | Display optimisation |
| Network data | IP address, connection type, ISP | Location detection & security |
| Browser data | Browser type, version, and language settings | Compatibility & user experience |
| Session data | Pages visited, session duration, clicks, and navigation paths | Analytics & UX improvement |
| Game data | Wagering records, wins, losses, and play time | Audit, game integrity & responsible gaming |
Mb8rock uses information collected solely for legitimate, clearly stated purposes. We do not use your data for any other purpose without first obtaining your permission.
Every instance of personal data processing carried out by mb8rock is based on at least one valid legal ground under Malaysia's Personal Data Protection Act 2010 (PDPA):
Mb8rock maintains a strict privacy policy regarding data sharing. We does not sell, rent, or disclose your personal information to external parties for commercial purposes. Data sharing only occurs in limited situations as follows:
We work with selected service providers who assist us in operating the platform — including payment gateway providers, identity verification services, cloud infrastructure providers, and licensed game suppliers. All these partners are bound by strict confidentiality agreements and are only permitted to use your data for purposes specified by mb8rock.
Mb8rock may be required to disclose your personal information to government authorities, law enforcement bodies, or courts when mandated by Malaysian law or a valid court order. In such situations, we will endeavour to notify you of the request where permitted by law.
Protecting your personal data is mb8rock's highest priority. We continuously invest in the latest security infrastructure to ensure your information is always safeguarded:
Mb8rock retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy or as required by Malaysian law.
| Data Category | Retention Period | Reason |
|---|---|---|
| Active account information | Throughout the active account period | Service operations |
| Financial transaction records | 7 years after transaction | AML legal requirements |
| KYC Documents | 5 years after account closure | PDPA & AML Compliance |
| Support communication logs | 2 years | Service quality control |
| Analytics and session data | 13 months | Platform performance analytics |
Once the retention period expires, your data will be securely deleted or anonymised so it can no longer be linked to your identity.
Mb8rock uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
You can manage or delete cookies through your browser settings. However, disabling essential cookies may affect overall platform functionality. Please refer to your browser's help guide for more information on managing cookies.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have certain rights regarding your personal data processed by mb8rock. We fully respect these rights and make it easy for you to exercise them.
In operating the platform globally, a limited portion of your personal data may be processed or stored on servers located outside Malaysia — particularly in connection with cloud infrastructure and licensed game provider systems. In all such cases, mb8rock ensures that data transfers are only made to countries or organisations that provide a level of data protection equivalent to or higher than that required under Malaysia's PDPA, and subject to appropriate data transfer agreements.
Mb8rock reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new technologies, legal requirements, or other operational reasons. When we make material changes, we will notify you via a prominent notice on the platform or by email before the changes take effect. The "Last updated" date at the top of this page will always reflect the latest version of our Privacy Policy.
Your continued use of the mb8rock platform after changes are published constitutes your acceptance of the latest version of this Privacy Policy. If you disagree with any changes, you should stop using the platform and close your account in accordance with the prescribed procedure.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how mb8rock handles your personal data, our data protection team is ready to listen and assist you.
We fully respect your rights under Malaysia's PDPA. The following rights are available to you at any time.
You have the right to request a copy of the personal data we hold about you. Requests will be processed within 21 business days following successful identity verification.
If any of your personal data is inaccurate or incomplete, you have the right to request a correction. We will update your records within a reasonable timeframe once the request has been verified.
For data processing based on your consent (such as marketing communications), you may withdraw that consent at any time without affecting the validity of prior processing.
You have the right to object to the processing of your personal data in certain circumstances, particularly where processing is based on our legitimate interests and you have compelling grounds to object.
In certain circumstances — such as when there is a dispute over data accuracy — you may request that processing of your data be temporarily restricted until the matter is resolved.
If you believe your privacy rights have been violated, you have the right to file a complaint with the Personal Data Protection Commissioner of Malaysia. mb8rock will fully cooperate with any official investigation.
Now that you understand our commitment to your privacy and data security, register a free account today and enjoy over 1,000 game options with your personal data protected at all times.